Privacy Policy - Tksanders

1. Introduction

At tksanders.com, we are committed to safeguarding the privacy and personal data of our users. We recognize the importance of protecting your personal information with the utmost transparency, security, and accountability. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize compliance and trust, ensuring that your data is handled lawfully and respectfully at all times.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to all personal information collected through your use of the website tksanders.com, including any related services, communications, and transactions. TK Sanders, operating as the controller of your personal data, determines the purposes and means of processing such data. This policy covers data collected from visitors, registered account holders, and customers who interact with tksanders.com.

3. Categories of Data We Process

We may process the following categories of personal data:

– Usage Data: Information about how you interact with our website, including IP address, browser type and version, pages visited, time and date of visit, referring websites, and session duration.
– Account Data: Information provided during account creation or profile updates, such as your full name, billing address, shipping address, email address, and phone number.
– Profile Data: Information derived from your interaction with the site, including product preferences, browsing history, shopping behavior, and purchase activity.
– Communication Data: Any data exchanged through inquiries or contacts, such as support requests, general queries, and customer service communications.
– Technical Data: Details about the device or system used to access our site, including operating system, device identifiers, browser settings, and language preferences.
– Transaction Data: Information relating to purchases or orders, including payment method, transaction history, delivery tracking, and invoice records.
– Preference Data: Information pertaining to your marketing preferences, product interests, newsletter subscriptions, and consent status.

4. Legal Bases for Processing

We process your personal data under one or more of the following lawful bases:

– Consent: Where you have explicitly consented to the processing of your data for specific purposes, such as receiving marketing communications.
– Contractual Necessity: Where processing is necessary to fulfill our obligations under a contract, such as fulfilling orders or providing customer support.
– Legitimate Interests: Where we process data to improve our service, prevent fraud, maintain security, and understand user behavior — provided these interests do not override your fundamental rights.
– Legal Obligation: Where data processing is required under applicable laws or legal proceedings.

5. Your Rights

You have a range of rights under GDPR and CCPA regarding your personal data, including:

– Right of Access: To request details about the personal data we hold and how we process it.
– Right to Rectification: To correct inaccurate, outdated, or incomplete data.
– Right to Erasure: To request deletion of your personal data, subject to applicable legal exceptions.
– Right to Restrict Processing: To limit how your data is processed in specific circumstances.
– Right to Data Portability: To obtain and reuse your personal data for your own purposes across different services.

To exercise any of these rights, you may contact us via [email protected].

6. Security Measures

We implement industry-standard and proactive measures to ensure the security and confidentiality of your personal data. This includes:

– End-to-end data encryption (SSL/TLS).
– Regular system backups and redundancy protocols.
– Role-based access controls that restrict data access to authorized personnel only.
– Ongoing security awareness training for staff.
– Continuous monitoring for unauthorized access or data breaches.

7. International Data Transfers

If and when your personal data is transferred outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission. We also verify that the jurisdiction provides adequate levels of data protection under the applicable laws. By using tksanders.com, you acknowledge and agree to such international data transfers where necessary.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements. Retention periods include:

– Account and Profile Data: While your account remains active and for up to 6 years thereafter.
– Transaction Data: Retained for 7 years for financial and legal compliance.
– Communication and Support Data: Retained for 3 years from the last date of interaction.
– Usage and Technical Data: Retained for up to 2 years for analytical and diagnostic purposes.

Where data is no longer required, it will be securely deleted or anonymized.

9. Cookie Policy

tksanders.com uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. The types of cookies used include:

– Essential Cookies: Required for the operation of the website, including authentication and session management.
– Functional Cookies: Enable personalization and remember user settings and preferences.
– Analytics Cookies: Monitor site usage and performance, helping us understand how visitors engage with our content.
– Performance Cookies: Optimize load times and system performance without identifying individual users.

10. Cookie Management & GDPR/CCPA Compliance

Your consent is requested for any non-essential cookies upon visiting the site. You may customize cookie settings through our cookie banner or update your preferences in your browser. Under GDPR and CCPA, you have the right to:

– Opt-out of non-essential cookie usage.
– Be informed of the categories and purposes of cookies used.
– Revoke consent at any time.

We honor Do Not Track signals and enable CCPA-compliant opt-out processes for California residents.

11. Children’s Privacy

tksanders.com does not knowingly collect or process personal data from individuals under the age of 13. If we become aware that such data has been collected inadvertently, we will take immediate steps to delete the information. Parents or guardians who believe their child has provided personal data may contact us at [email protected].

12. Policy Updates & Notifications

This Privacy Policy may be revised periodically to reflect regulatory updates, operational changes, or user feedback. Any material changes will be communicated prominently via the website and, where applicable, directly to registered users. Continued use of tksanders.com implies acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests concerning this Privacy Policy or our data processing practices, please reach out via:

Email: [email protected]

We are committed to full compliance with the GDPR, CCPA, and other applicable privacy regulations. For further assistance or to exercise your data rights, please contact us using the details provided above.